Viral marketing depends on a high pass-along rate from person to person. If a large percentage of recipients forward something to a large number of friends, the overall growth snowballs very quickly. If the pass-along numbers get too low, the overall growth quickly fizzles.
Viral marketing has come under criticism from consumers, privacy advocates, and marketing pundits because of concern over unsolicited e-mails. The best campaigns, however, use the principles of viral marketing tactfully to avoid negative reactions and ensure a high pass-along rate - the number of recipients that will pass the message to others. Much like the common cold, effective viral marketing uses people to unwittingly transmit a message within their social network. It takes the concept of word-of-mouth and enhances it with the instant global communication afforded by the Internet.
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